HooYu, customer on-boarding specialists, KYC and consumer insight, are to host a special SBC Webinar on Wednesday, May 13 (BST 3:00- 4:00 pm) evaluating the true cost of the COVID-19 pandemic effect on the global gambling industry.
SBC and H2 Gambling Capital will join HooYu to discuss the effect of COVID-19 on gross yield gambling and how the industry will be able to look after customers during tough times.
The workshop discusses the following important factors:
- What’s the likely impact to gross gambling yield?
- Which gaming segments are likely to come out of COVID-19 better than others?
- Guidance issued by the Gambling Commission on customer KYC and consumer protection
- How can operators make the most of their onboarding flow and be more sensitive to customer affordability?
Marketing director of HooYu David Pope said: “The industry has reacted well to this new challenge in a tough 12 months that has already seen increased regulation of firms for KYC and customer insight failings.
“In this webinar we will help operators to get a sense of the true economic impact of COVID-19 and how they can be at their best to make the most of a reduced sign-up funnel and build player insight at pace.”
In order to register for COVID-19’s impact on gambling gross yield and how the industry can look after customers during tough times? click here.