UKGC Takes Action Against Five Casinos

The UK Gambling Commission has taken action against five land-based casinos after finding a number of shortcomings in the fields of safer gambling, social justice, and anti-money laundering.

The casinos in question were found to have violated the Commission’s corporate responsibility and anti-money laundering laws, and their operating licences were revoked.

Course of action

Clockfair and Shaftesbury Casino received a regulatory settlement of £260,000, while Les Croupiers Casino and Double Diamond Gaming received payments of £202,500 and $377,340, respectively. A&S Leisure Group was sent a notice and will be fined £377,340.

According to the UKGC, all of those who received a payout in lieu of a financial penalty have agreed to a continuing improvement initiative aimed at ensuring that practises, processes, and controls are acceptable and enforced successfully.

This involves reviewing and updating AML and social responsibility policies and procedures; integrating identified risk factors into social responsibility strategy for the recognition of problem gambling; evaluating internal and external monitoring systems, reviewing and updating record-keeping procedures; and conducting major staff training activities to ensure awareness.

The executive director of the Commission, Richard Watson, stated: “These failings were identified as part of our ongoing drive to raise standards across the whole gambling industry. Every single operator must ensure they are following rules that are in place to make gambling safer and prevent it being a source of crime.”

Clockfair and Shaftesbury Casino

At both Clockfair and Shaftesbury Casino, a UKGC audit discovered a failure to recognise customers at risk of gambling-related injury, have adequate AML interventions, and have appropriate cash policies and procedures.

Les Croupiers Casino and Double Diamond Gaming

Les Croupiers Casino was fined for failing to enforce successful safer gambling and anti-money laundering controls, while Double Diamond Gaming was accused of failing to recognise consumers at risk of gambling-related damage and not providing adequate anti-money laundering controls.

A&S Leisure Group

A&S Leisure Group was found to have neglected to develop and maintain adequate risk-sensitive policies, procedures, and controls to deter money laundering and terrorist financing; to ensure that such policies, procedures, and controls were enforced adequately, kept under scrutiny, and updated appropriately; to immediately engage with consumers who may have experienced substantial harm and losses; and to re-correct such policies, procedures, and controls.