UKGC Highlight ‘Fruitful’ First Meet With Lived Experience Panel

The UK Gambling Commission (UKGC) has highlighted a fruitful first meeting of its Lived Experience Advisory Panel, which will continue to play a key role in the Commission’s public policy reshaping.

This week, jury members spoke with the Commission’s Experts by Experience Group for the first time, presenting firsthand reports of gambling harms and addiction.

The UKGC developed its Experts by Experience committee last year as a key directive to collect guidance, facts, and feedback for the Commission’s research teams to strengthen decision-making and policy-raising standards.

The Commission’s Lived Experience Panel will continue to focus on enhancing all-around player protections while working with gaming operators after its initial consultation with Experts by Experience.

‘Great step forward’

UKGC Chief Executive Neil McArthur said: “The establishment of this group is a great step forward for us in our work in making gambling safer and building our understanding of harm and its impacts.

“As already proven by the input of the Interim Group, the views and perspectives of Lived Experience in our decision making is invaluable and is already having a positive impact in our work in addressing gambling-related harm.”

McArthur emphasised that the panel’s guidance has proven indispensable to the regulator’s recent policy work, offering critical input on recent workshops on game production, user experiences, and player affordability in its brief life.

Moving forward, the Lived Experience Panel will include its expertise and feedback on safer gambling and emerging worlds to the UKGC’s advisory boards.

Supporting and influencing GC

According to a spokeswoman for the Lived Experience Advisory Panel, “The creation of this group creates a real opportunity for the voice of those with lived experience to support and influence the work of the Gambling Commission.

“We are a diverse group of people and bring a wide range skills and personal experience of gambling harm. We take this role seriously and look forward to working together as a group to make progress in tackling gambling harm.”

As the government moves on with its generational study of the industry’s rules, standards, and policies, the UKGC emphasised its contribution to ensuring the fullest spectrum of views on the regulation of UK gambling.