Due to the William Hill subsidiary failing to meet its AML and client care obligations, Mr Green was fined SEK 31.5 million (€3 million) by the Swedish regulatory authority Spelinspektionen.
Spelinspektionen penalised Mr Green SEK 30 million (€2.9 million) for customer service failings, claiming that its team had not taken “sufficient measures to help customers reduce their gambling spend.”
In addition to the initial fine, the corporation was fined SEK 1.5 (€140,000) for failing to meet the Money Laundering Act’s customer reporting obligations, which are enforced under Sweden’s amended Gambling Act 2018.
Problematic behaviour or AML criminal intent.
Between January 2019 and June 2020, Spelinspektionen’s casework revealed information on 15 clients who engaged with Mr Green and demonstrated problematic behaviour or AML criminal intent.
JIRA factsheets produced by Mr Green as a requirement of its Swedish online gaming licence made the consumers’ interactions available to Spelinspektionen.
Mr Green accepted multi-million SEK payments for individual customers who could not produce source of funds proof, according to AML flaws, while Spelinspektionen mentioned an instance where a customer was allowed to keep gambling despite having spent “six times his reported salary.”
Mr Green’s declared earnings for 2019-2020 were assessed by the Swedish Tax Authority, and a punishment of SEK 30 million was imposed by Spelinspektionen.