Sightline Payments has partnered with Boyd Gaming and Aristocrat Technologies to provide the cashless gaming offering at the former Blue Chip Casino in Michigan City, Indiana, as the funding solution.
Digital wallet technology
Initially outlining last year’s deployment of cashless wagering digital wallet technology at the venue, the move sees patrons allowing them to electronically load funds from a personal account of their choosing, after which they can then use the digital cash safely and securely to make wagers directly on slot machines.
Any funds left on the machine at the end of the game can optionally be transferred back to their digital wallet to be used in another casino game. The solution will be extended in future stages to include table games, restaurants, and a variety of other facilities at the site.
Unmatched cashless experience
Blake Rampmaier, senior vice president and chief information officer of Boyd Gaming said: “Building on our partnership with Sightline and Aristocrat, we are proud to introduce a solution that has been designed from the ground-up to give our guests an unmatched cashless experience offering convenience, safety, and security.”
Significance of the launch
Sightline cites studies by the American Gaming Association highlight the significance of the launch, as it was previously found that 59 percent of casino guests are less likely to use cash because of the COVID-19 pandemic in their daily lives.
It was also recorded that 57 percent of those who visited a casino over the past year reported that because of the health crisis, the choice for digital or contactless payments on the casino floor is important to them.
A mobile-centric payments ecosystem
Joe Pappano, CEO of Sightline said: “Sightline thanks Boyd Gaming for its vision and congratulates Blue Chip and Aristocrat on this launch. A mobile-centric payments ecosystem that works across all channels and verticals is the future of all regulated gaming in the United States.”
Boyd plans to expand these capabilities to its patrons nationally over the coming months, pending regulatory approvals, and extend the ecosystem’s usefulness to all patron-facing touchpoints.
Blueprint for the path forward for the industry
Cath Burns, executive vice president of customer experience solutions for Aristocrat added: “At Aristocrat we believe in creating exceptional customer experiences and we are deeply grateful to Boyd in entrusting us to create such an experience for their patrons.
“This collaboration between Boyd Gaming, Sightline Payments and Aristocrat Technology will serve as a blueprint for the path forward for the industry.”