The newest and largest Encore Boston Harbor casino in Massachusetts is disputing a local news report that it is cutting 70 staff members after failing to meet its projections of gaming revenue.
Local Fox affiliate of Boston reported on Tuesday that the flashy $2.6b Encore Boston Harbor casino of Wynn Resorts laid off around 70 non-union staff whose last day on the job was supposed to come next Friday. On Monday, Encore allegedly held a job fair for affected employees.
Worse, many of the affected staff working behind the scenes will reportedly be replaced by automated drink dispensers, aka robots, filling drink orders for cocktail servers. As part of its plan to reduce 3 percent of its workforce, Wynn competitor MGM Resorts revealed something similar last year.
Encore Boston replied to the article by refusing confirmation of job cuts, but would say that it would “continue to right size our business” while doing what it could to find a new gig for affected workers. Encore also stated that their new drink-serving robots would “significantly improve service speed and provide a better guest experience.” On Wednesday, Wynn officials told Boston.com that “70 positions have been removed and/or reported inaccurately.
Encore opened late June with great fanfare but the buzz disappeared quickly, at least on the gaming floor. The gaming revenue of the property peaked in August and then declined through October each month. Revenue staged a minor rebound in November after the casino cut its table game minimum bets from $50 to just $15 after apparently realising that in the greater Boston area there were only so many high-rollers.