Another one of the new faces to online gambling is BetCity Casino, which has become one of the lucky first 10 new casino sites to be awarded licenses to operate in the Netherlands. The quickly changing landscape of the gambling industry in the Netherlands means this is an exciting time to be a Dutch casino fan and BetCity Casino will be looking to be at the forefront of the revolution. This BetCity Casino review will assess how they stack up compared with the other new license holders in the country and the overall service they provide to their players.
Welcome Offer & Sign Up Bonus
When you sign up for a new casino you will most likely find that there is a lucrative casino bonus offer awaiting you upon the completion of your account registration. Luckily, that happens to be the case at BetCity Casino, which give all of their new customers the opportunity to claim an exciting bonus as a reward for their custom. With the BetCity Casino welcome bonus, new players can get a bonus of up to €200 on their first deposit through a 100% match deposit bonus. This means if you make a first deposit of €50, BetCity Casino will match it with an additional €50 in bonus funds, giving you a total pot of €100 to play with across their site. The maximum bonus available is €200, giving you the potential of having €400 to play with at the start of your journey, while there is also a minimum deposit amount of €20 attached to this particular offer. If your first deposit is greater than €200, the bonus amount given to you will still be capped at €200.
At the time of writing, there are no free spins offers available to customers at BetCity Casino. The only way to earn free spins is through triggering bonus rounds in selected slot games that have them included within the game.
BetCity Casino Wagering Requirements
It is unsurprising that a lucrative welcome offer such as this would come with wagering requirements attached to it, particularly as this is the case with the majority of the welcome bundles that we see. If you did not already know, wagering requirements dictate the number of times that you must turnover your winnings from a bonus before you can withdraw it as cash. With this particular offer there are 35x wagering requirements included within the terms and conditions, which is more than achievable to complete.
Ongoing Promotions & Offers
Unfortunately for us the new customer offer is where the list of promotions at BetCity Casino comes to an end. At the time of writing, it is the only available offer listed on their casino promotions page, though their sportsbook does feature some other promotions outside of the sportsbook welcome offer. This gives us some hope that as they become more established within the Netherlands market that they will eventually add more casino promotions in the future.
VIP Promotion & Player Rewards
The most loyal players with a casino will often enrol into their VIP programme, which gives bigger rewards than what regular players can access. Unfortunately, there is no VIP programme or player rewards promotion active at BetCity Casino.
In some instances you will be required to enter a promo code when you are looking to claim a promotion from a casino, but that is not the case at BetCity Casino. If there are any BetCity Casino promo codes required in the future we will update this page.
BetCity Casino Site Overview
Our experience of using the BetCity Casino site was an enjoyable one and there is no doubt that this is a very well polished platform that is extremely user-friendly. Games are well separated and organised with the option to select games depending on their category, such as slots, jackpot, table games, megaways and fruit machines. Additionally, players also have the option to search for games based on the slot game providers they are made by, as well as a search tool that lets you look up specific games and titles that you want to play. The design of the BetCity Casino site ensures an enjoyable experience for players who choose to use it.
Slot games tend to be at the centre of most reputable casino sites and BetCity Casino have a solid selection of slot games for their players to choose from and these can be found by clicking the ‘slots’ tab on the homepage. From here, you will be met with an enormous amount of slot games to choose from and there are some fairly recognisable titles such as Wolf Gold, Sweet Bonanza, Runner Runner Megaways, Gates of Olympus and Book of Adventure. However, their slot game selection doesn’t feature too many instantly recognisable games to the more casual casino player.
BetCity Casino Slot Game Providers
BetCity Casino customers can differentiate the list of slot games they are shown to specific providers that are featured on their site. The slot game providers used by BetCity Casino are Stakelogic, Merkur, Gamomat, Pragmatic Play, Peter & Sons and Oryx Gaming. These aren’t the most well known providers on the whole and there are some far bigger names within the industry but we were satisfied by the quality of the slot games at BetCity Casino.
BetCity Casino Casino Games
In addition to their impressive slot game portfolio, BetCity Casino players can also access classic table and casino games, though their collection of these is far more shallow. There are a total of just nine table games featured at BetCity Casino including blackjack, roulette, baccarat and craps. However, they do make up for this with the inclusion of their live casino, which features all of the mentioned casino games in a live format.
Play on Mobile & BetCity Casino App
Although there is currently no BetCity Casino app for players to download, you can still access their various services via your mobile device. This is through the BetCity Casino mobile site, which you can access through your device’s web browser. Here, you will see an adapted user interface that suits mobile play, as well as the ability to play all of the same games that are available when you load up the site onto your handheld device.
Payment Methods & Depositing
When it comes to funding your account, you have five different options to choose from with the most popular being iDEAL. This is a hugely popular payment method amongst the public in the Netherlands and is a huge asset to BetCity Casino to have in their arsenal. If you do not wish to use iDEAL, you can make a deposit via VISA, Maestro, Mastercard and Bank Transfer.
BetCity Casino Sister Sites
In the gambling industry, the term ‘sister sites’ refers to online casinos run by the same operator. BetCity Casino has no sister sites but you can find some other NL casino sites below:
Who Owns BetCity Casino?
BetCity Casino was formed from a partnership struck between BetEnt and Kambi Group, who got together for the launch of the regulated market on October 1, 2021. This is a multi-year partnership that continues their journey in the gambling world which also includes their ownership of the Amsterdam-based Casino City. BetCity has been endorsed by ambassador and former Ajax, Inter Milan and Netherlands winger Andy van der Meyde.
You should only play online with licensed sites online and BetCity Casino, as we have already mentioned, are one of 10 sites to have been licensed in the newly regulated online market in the Netherlands. They have been awarded a license by the Dutch Gaming Authority, who regulate all operations of their licensed sites and guarantee security and safety to the players using these platforms.
BetCity Casino Support Details
BetCity Casino have an excellent choice of customer support details for their players to choose from when it comes to answering a query. The first port of call will be the FAQs page where the most common answers to questions can be found, while there is also a live chat service available 24/7. Alternatively, you can email them at [email protected], speak to them on the phone by calling 0800-2382489 or contact them on Twitter @BetCityNL_KS.
BetCity Casino Pro’s
One of the biggest pro’s associated with BetCity Casino is their impressive new customer offer. Here, you can earn up to €200 in bonus funds to use once you have created your account to use across their site. They also have an excellent range of customer support details that you can access to find a solution to a potential issue, as well as a very clean and well functioning website.
BetCity Casino Cons
The biggest con we found with BetCity Casino is the lack of promotions that are available once you play through the initial welcome offer. At the time of writing, the welcome offer was the only casino promotion featured on BetCity Casino. With this, there are no additional options to earn free spins or VIP rewards with this particular operator.
Final Thoughts About BetCity Casino
Through our recent looks into the 10 new licensed and regulated casinos in the Netherlands, we found BetCity Casino to be one of the better options. They have an extremely user-friendly website that is easy to navigate and a very solid selection of games to choose from. The new customer offer allows you to earn up to €200 in bonus funds just for creating an account and we see huge potential in BetCity Casino.