Online betting exchange Matchbook was been forced to suspend all of its UK betting and casino services and ceased training Monday 17 February.
The retailer based in Dundalk issued a statement to customers explaining that the UK Gambling Commission (UKGC) had approved its operating company Triplebet Limited for a temporary suspension of licence.
“As a result, from 23.59 on 17 February 2020 we will be briefly closed for all betting and casino activity in the United Kingdom. During this time we will continue to settle all open positions and you will have access to your account to withdraw your funds,” read Matchbook’s player statement.
Matchbook customer service has announced that the betting exchange would allow existing UK customers to withdraw their funds and that the exchange will settle all current open wagers positions in addition.
UKGC governance has not yet issued an official statement explaining why Matchbook was suspended or whether it intends to investigate the operator.
The UKGC registry details Matchbook operating company Tirplebet Limited (licensee 39504) as a Guernsey registered company, authorised to operate the remote wagering services for remote betting, pools and casino services.
After substantial investment to revamp its network infrastructure in 2014, Matchbook relaunched its entire UK profile aiming to become a rival to Betfair, the market leader in online exchanges.
The temporary suspension of our UK license poses no threat to customer funds, which have been, are and will remain safe for all of our customers. Customers are able to freely withdraw their funds now and will continue to be able to do so throughout the duration of the suspension.
— Matchbook (@TeamMatchbook) February 17, 2020