Leon House Launch AnonyMind For 24 Hour Support

Leon House Residential Gambling Addiction Centre has launched a new online gambling treatment platform that aims to provide a ‘full, impartial and anonymous psychiatric assessment’ for those affected by gambling problems.

The app, AnonyMind, was developed in partnership with Cognacity, a mental health and addiction recovery specialist provider in Harley Street, while EPIC Risk Management provided additional oversight on the directives of the app.

The AnonyMind initiative seeks to optimise the service mechanisms for gambling-harm front line staff in science , education, and recovery (RET) while improving health care assistance for at-risk patients.

Leon House Co-Officer Chris Metcalf said: “The recent £100 million pledge to Gamble Aware from five BGC member operators shows that there is a real commitment from the UK gaming industry to help and support problem gamblers.

“Now, with the launch of AnonyMind by Leon House, these same operators will be able to offer free, anonymous, 24/7 professional counselling to their players via video calls for the first time ever and residential treatment at Leon House, should it be required. We’re looking forward to working with more UK operators as we go through the year.”

Project users will receive assistance from more than 120 qualified experts, who will help detect possible comorbid conditions before any treatment.

The House of Lords Select Committee’s report on urgent action for the gambling industry last week identified the development of additional RET-based programs as a key directive to reshape consumer good over profits from industry.

The Chair of the All-Party Parliamentary Group on Gambling Related Harm, Carolyn Harris MP said: “The coronavirus pandemic has exposed the startling levels of problem gambling that exist across our communities. It’s vital that people who are stuck in this vicious cycle are able to access support when they need it.

“AnonyMind’s new 24-hour service allows users to get confidential, secure support whenever they might need it. I would encourage anybody who is struggling with gambling addiction to take a look at this platform and reach out for support if they need it.”