A seven-year contract extension with Supreme Ventures Limited has been reported by International Game Technology to continue to provide lottery technology, content, and continuing services and support in Jamaica.
The expanded partnership would ensure that IGT continues its provision of lottery goods, games and facilities and will continue to operate and maintain its central infrastructure, terminals, and communications network as part of the facility management integrated services arrangement.
In addition, data centre operations and a 24/7 customer contact centre, game design and development, data analytics, strategic planning, and sales support are also included.
Innovative gaming solutions
Jay Gendron, IGT chief operating officer of lottery said: “This latest extension demonstrates IGT’s and SVL’s mutual commitment to creating value for SVL’s stakeholders through innovative gaming solutions, while emphasising SVL’s confidence in the performance and stability of IGT’s offering.
“As SVL continues to offer best-in-class lottery and gaming products, this extension will sustain business momentum and player engagement, make an impact on small businesses through SVL’s expanding retailer network, and ultimately benefit all Jamaicans.”
Continued strategic support for 12 years
This extension brings the link-up through to 2033 with the previous contract period expected to end in January 2026 and allows IGT to continue strategically supporting SVL for the next 12 years.
IGT also offers cell phone top-up services along with operational support for its VLT program, including field services, installations for new retailers and marketing and sales support, in addition to its lottery contract with the company.
Gary Peart, SVL executive chairman said: “Over the past 19 years, IGT’s commitment to our growth and provision of superior service has directly influenced SVL’s ongoing success.
“This agreement represents the next chapter in our winning partnership, and further supports SVL for expansion, reinforcing our market leadership position and our place as an integral part of the fabric of Jamaica.
“SVL is an important contributor to nation-building on multiple fronts and growing business for all stakeholders. Our long-term strategic relationship with IGT is a key enabler for our growth platform and delivering our vision for SVL in the region.”
IGT, formerly known as GTECH, has been SVL’s supplier of lottery technology and services since it started selling online games in 2001.