GamCare has announced that it has begun to track referrals with PayPlan as part of its efforts to protect UK gamblers from the dangers of gambling-related indebtedness.
The harm prevention and treatment support organisation has created a pilot programme that connects its members with PayPlan-trained debt assistance specialists.
GambleAware has identified debt advice as a top concern, citing the fact that two-thirds (66 percent) of its treatment users have debt problems, with an additional 80 percent admitting to being influenced by financial difficulties.
Independent debt-advice organisation
PayPlan is an independent debt-advice organisation that has been helping UK charities, communities, enterprises, and government organisations with debt management concerns since 1992.
PayPlan provides free debt counselling to adults in the United Kingdom, and the service has helped over 1 million people get out of debt.
The Leeds Community Gambling Service introduced initial PayPlan customer referrals to the GambleAware trial scheme on Monday, August 9th (LCGS).
PayPlan has provided debt advice training to LCGS practitioners, while GamCare has upskilled PayPlan’s Special Advice Team on how gambling affects people’s finances and other aspects of their support network.
A GamCare statement read: “The referrals will be directed to PayPlan’s Special Advice Team who understand the types of situations the clients may be in. Both organisations will then work collaboratively to provide joint duty of care for those affected by gambling debt.”