As the betting and gaming community launches The Players’ Panel, Entain has asserted that it offers customers a voice on key issues surrounding betting and gambling in the UK.
Coming at a ‘critical moment,’ the panel is drawn on a voluntary, unpaid basis from the group’s customers around the UK, and aims to be a forum for them to speak out on topics such as the future of betting, freedom of choice, funding for sports and gaming trends.
The opinions of the Players’ Panel are their own, debuting in the ongoing analysis of the 2005 Gambling Act, and they will engage with government decision-makers, stakeholders and the media to provide the day-to-day client’s viewpoint. A former printer, a customer service executive, a library worker and a health and safety executive are among the participants.
Elizabeth, a Walsall health and safety executive, said: “There are loads of people like me who play a little slots and bingo for fun. Until now we didn’t have any voice in the elite debate about gambling – even though it’s our hobby that’s being discussed.
“No one wants to see kids betting or people putting themselves at risk, but freedom of choice and personal responsibility are also really important. There must be more that can be done to protect people, but we have to get the right balance.”
Entain also reported the findings of a nationwide survey of UK players to coincide with its latest arrival, which showed that almost a third (30 percent) of consumers had either direct or indirect experience with black market gambling.
In addition, 45 percent of those who gamble claim that if they had to have evidence of income in order to play, they would consider gambling on the black market.
Younger customers were found to be the most likely to have had gambling experience on the black market, and if a £ 2 stake cap is placed or if they are asked to provide proof of income, they are also said to be more likely to consider potential entry.
Individuals better at gauging affordability
64 percent agree that individuals themselves are better positioned to determine how much they can afford to gamble from a survey of 1,781 Entain clients, with 71 percent agreeing that staking caps should be voluntary and set by gamblers themselves.
It was added that when it comes to data sharing, 73 percent of those surveyed are worried about their privacy rights, with 73 percent believing betting and gambling is a natural recreational activity, and 69 percent believing that playing the lottery is a form of gambling.
Grainne Hurst, Entain’s corporate affairs director said: “Betting and gambling is a popular pastime for many people, yet the individuals who take part in it regularly and recreationally are rarely asked their opinion.
“At Entain we are committed to putting our customers first, and the Players’ Panel is an additional way to ensure that the voice of our regular customers are considered in the debate about the future of our industry.”