Mandarin Palace Casino Review

Mandarin Palace Casino is one of the best casino sites around. It features a predominantly Chinese theme with symbols such as a dragon logo and several Chinese-themed games. Genesis Technologies NV owns and manages the casino and offers players games designed by top-rated software developers such as Betsoft and Saucify.


Mandarin Palace Casino is one of the top new casino sites around. On first glance, you will notice that it offers players several extraordinary bonuses and promos. You will also find that the website has been designed very well, is user-friendly, and is easy to navigate. It features a charming colour scheme dominated by black, red and blue.

Mandarin Palace Casino can be considered a veteran in the iGaming business, having first set up shop back in 2009. Since then, it has spent the last decade building up a solid player base. It features a portfolio of over 160 casino games, with many of them being mobile-friendly. 

The casino has a huge payout percentage as high as 97%. The casino is certified by ICRA (Internet Content Rating Association) and takes great care to promote responsible gambling practices and prevent underage gambling. 

Pros & Cons


  • Great casino bonuses for new players
  • Great range of bonuses for ongoing players
  • Unmatched live dealer casino


  • Minimal payment options

Welcome Offer & Bonus

Newly registered players at Mandarin Palace will receive warming casino bonuses on their first deposit at the casino. You will receive a most generous cash bonus of 150% of C$750. You will also be given 30 free spins, which can be used at the Throne of Gold slot game. 

To avail of the welcome bonus, you will first need to create an account at Mandarin Palace Casino. Once you have completed all of the registration formalities, select “cashier” and make your first deposit. To qualify for the welcome bonus, you must make a minimum deposit of C$30. 

DepositQualifying DepositMatch up %Maximum Bonus AmountWagering
1st Deposit      C$30      150%      C$750      40x

Free Spins

Mandarin Palace Casino offers its members several free spins offers right from the time when they sign up. You will be given 30 free bonus spins as part of the casino’s welcome bonus. You will also be able to claim as many as 50 free spins daily. The casino’s loyalty program also offers you chances to attain free spins.

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Key Information

🔴 Site Name Mandarin Palace Casino
💋 Owner Genesys Technology N.V.
📊 Markets Casino, Slots
😘 Welcome Offer 150% WELCOME BONUS + 30 SPINS
🔥 License View
📅 Founded 2009
📪 Address

E-Commerce Park Vredenberg,

🔗 Website
📧 Email

😍 Sister Sites

Jumba Bet Casino, Casino Grandbay, Grand Eagle Casino

💰 Deposit Methods Interac, Credit Cards

Mandarin Palace Casino Bonus Wagering Requirements

Most online casino locations have specific requirements attached to their promotions, including the welcome bonus. One of these conditions is that players should meet the casino’s wagering requirements before they are allowed to withdraw their bonus winnings. 

The term wagering requirements refer to the minimum amount that any player must place as bets for the duration of that particular bonus. The wagering requirement for Mandarin Palace Casino’s welcome bonus is 40x.

If, for example, you have deposited C$10, the casino will credit an additional C$10 from its side into your account. Now will have a total of C$20 with which to place bets. Since the casino’s wagering requirement is 40x for the welcome bonus, you will have to make bets worth a total of C$800 before you can withdraw your bonus money and winnings.

No Deposit Bonus

Currently, Mandarin Palace Casino offers two no deposit casino bonuses that players can claim.

These are Slot Wars and Free Spins Mania.

For Slot Wars you must first qualify to claim the offer, you do this by making 100 cash wagers or more on the winning slot. You will then win free spins on their selected slot which you claim using a promo code. The reward changes constantly so be sure to check with the official website.

For Free Spins Mania the website will provide multiple promo codes which will allow you to claim multiple free spins for different slot games. This promotion changes weekly, so check the official website for terms and conditions and more information.


4.6Out of 5
4.6 rating
One of the better Casino sites out there!

Try out your luck on Mandarin Casino’s games today.

Our Scores






Welcome Bonus Terms & Conditions

In addition to the wagering requirements, Mandarin Palace’s welcome bonus has other terms and conditions. It is essential to familiarise yourself with these terms to enjoy the full benefits of the welcome bonus.

  • The welcome bonus of Mandarin Palace Casino uses a standard structure for bonuses. Your bonus funds will be locked from the time the deposit is made until all of the wagering requirements for the bonus are fulfilled.
  • The total bonus funds will consist of the funds deposited by the players added along with the bonus funds given by the casino.
  • Additionally, both deposit and bonus funds will contribute to the wagering requirements.
  • The welcome bonus is encashable.
  • Mandarin Casino offers the welcome bonus only once to newly registered players at the casino.
  • The contributions made by various games at Mandarin Palace towards the wagering requirements are listed in the table below:
Game Contribution To Wagering Requirments
Three Card Poker50%
Video Poker10%
Blackjack 5%

Mandarin Palace Casino takes great care to ensure that its terms and conditions page is always up-to-date. However, the casino does not accept any responsibility for errors or inaccuracies. It is up to customers to verify the afore-mentioned terms and conditions with Mandarin Palace Casino’s support staff.

Ongoing Promotions & Offers

Mandarin Palace Casino offers its members a wide variety of promotions and bonuses to help them boost their bankrolls. Many of the promotions are seasonal or time-based and will expire after a certain period. However, many other promos are regular features of the casino.

Here are some of Mandarin Palace Casino’s promos:

Money Or The Box

Once a week, Mandarin palace Casino gives players the chance to win some incredible cash prizes in this promo. It features prize boxes where players have the chance to win fantastic prizes such as free spins, exotic giveaways, vouchers, tickets to sporting events, gift hampers, and cash prizes going up to a maximum of C$5,000. 

The casino generates a list of players each week based on their gaming activity at the casino. The list will be displayed on the Money or The Box page. A draw will then be held to determine which player will get a chance to play Money or The Box. 

Every Tuesday, the host of the game will call on the lucky player to select either money or the box.

Daily Free Spins

Happy hour takes place at Mandarin Palace Casino every day between 6 AM and 9 AM. During this time, players will be able to claim 50 free spins. The casino will admit any player who plays seven such happy hours into a weekly lucky draw. In this weekly lucky draw, participants will have the opportunity to win fantastic prizes such as gift baskets, bonus money and more free spins. You can also hope to attain up to 100 vouchers. 

Daily Bonuses

Bonus offers listed below can be claimed on a daily basis by players at Mandarin Palace Casino.

  • 100% match of up to C$200 every Monday. Bonus Code – GENMON.
  • 80% match of up to C$400 every Tuesday. Bonus Code – GENTUE
  • 90% match of up to C$900 every Wednesday. Bonus Code – GENWED
  • 80% match of up to C$400 every Thursday. Bonus Code – GENTHU
  • 70% match of up to C$700 every Friday. Bonus Code – GENFRI
  • 75% match of up to C$800 every Saturday. Bonus Code – GENSAT
  • 70% match of up to C$750 every Sunday. Bonus Code – GENSUN

VIP Promotion & Player Rewards 

One main reason to sign up at Mandarin Palace Casino is the chance for those who gamble online frequently to attain numerous additional benefits. While the casino may have a full-fledged VIP program, it rewards players with loyalty points based on their gameplay.

You will find leaderboards on the site put up every week. The more your gameplay during the week, the more points you will be given. At the end of the week, the players with the highest number of points on the leaderboard will be given unique gifts. These gifts include free spins, extra cash, and gift certificates. 

The loyalty program at Mandarin Palace Casino is available to all registered players. So joining the VIP Club is as easy as completing the sign-up and registration formalities at the casino.

Play on Mobile & Mandarin Palace Casino App

Mandarin Palace casino can be easily accessed from Android and iOS mobile phones and tablets. Visiting the casino from your is as simple as opening the browser of your choice and then typing in the casino’s name in any search engine such as Google.

You will see the casino’s link displayed on top of all the search results. Tap on the link, and you’re in. The website is perfectly compatible with HTML-5 programming, so players will not need to download a native app to access the casino from mobile devices. 

Additionally, HTML-5 programming allows the casino’s interface to adjust its graphics and other settings to suit any device. This even includes adjusting the operating system and even the device’s screen size. 

You will be able to access all of the casino’s features from mobile devices, including most games. You will also be able to sign-up, make payments, and avail yourself of bonuses. The loading speed and graphics quality of all casino games are excellent. All required for mobile access is a good, stable internet connection.

Live Casino

Do you enjoy the entertainment and vibe that come when facing off against other live players? Then the live casino at Mandarin Palace is guaranteed to make your day. This is one of the great live casino sites and games are streamed from the headquarters of the game provider in real-time with HD quality. 

This makes a physical casino of brick and mortar redundant and obsolete. You can enjoy a real-time gaming experience from the comfort of your own home or even while on the go. 

The live chat feature is the final icing on the cake. It allows you to have real-time interaction with the dealer and the other players. 

Some live dealer games at Mandarin Palace include:

  • Live Roulette
  • Live Roulette 2
  • Live European Roulette
  • Live American Roulette
  • Blackjack Baltic
  • European Blackjack 2

Slot Games

Like with most online casinos, most of the players at Mandarin Palace are fans of online slots. You can find various slots game types at this casino, such as 3-reel slots and 5-reel slots. There are classic slots, video slots, and progressive jackpot slot games at the site. 

An awe-inspiring feature that you will find in most of the slots games here is a patented technology known as Spin16. This innovation allows players to select which way the reel is spun. There are as many as 16 different ways to spin the reels. 

The featured games in all slots, such as video slots, are highly interactive. The games feature endearing, quirky, and entertaining themes and make for a unique gaming experience.

Some popular slot games at Mandarin Palace include:

  • Mucho Mariachi Multipot
  • Dragon Rockets Multipot
  • Wish Me Luck
  • Great White Buffalo
  • Stones And Bones
  • Rise Of Poseidon
  • Win Another Day
  • The Tipsy Tourist
  • Weekend In Vegas
  • Wrath Of Medusa
  • Reelin’ And Rockin’
  • After Night Falls
  • The Last Pharaoh
  • Return Of Ra
  • Take Santa’s Shop

Slots Games Software

All slot games at Mandarin Palace are highly engaging and offer very high returns to players. The games give players plenty of paylines and feature many special symbols. These include sticky symbols, multipliers, and wild symbols.

Additionally, all of the slot games feature graphics and sound quality that are state of the art. Top-rated casino software providers in the industry developed the games, along with their stunning graphics. 

Some software provider choices at Mandarin Palace include:

  • Saucify
  • Rival Gaming
  • Betsoft
  • Genii

Table Games

While the table games section may not be as rich and diverse as the slots section, it offers you various games that challenge you as a gamer. Unlike slots, table games do not rely solely on luck. They do require a good amount of skill, poise, and strategy on the player’s part. The casino also features a whole section devoted to video poker.

Some of the table games at Mandarin Palace Casino include:

  • Blackjack
  • Blackjack VIP
  • Baltic Blackjack
  • Russian Blackjack
  • 3 Seat European Blackjack
  • Vegas Strip Blackjack
  • European Roulette
  • Auto Roulette 2
  • Bonus Poker Deluxe
  • Deuces Wild Poker
  • Bonus Deuces Wild
  • Double Bonus Poker
  • American Roulette
  • European Roulette
  • Auto Roulette
  • Baccarat

Payment Methods & Depositing

Mandarin Palace Casino certainly does an excellent job handling payments, offering its customers a wide range of casino payment methods. This includes channels such as e-wallets, card payments and even cryptocurrencies. The casino also accepts several different fiat currencies. 

Depositing funds is made as simple as possible. Those customers who have funds in any other casino owned by the casino’s parent company, Genesys Technology, can simply transfer the funds instead of making a new deposit. 

Those who do not have accounts in any sister casinos of Mandarin Palace will have to make a fresh deposit here. However, the process is straightforward, and funds will be credited instantly through any of the payment options. There is also no processing fee involved for making deposits. 

Here are Mandarin Placa Casino’s Banking options:

  • Visa Debit Card
  • Amex
  • Credit Cards
  • Mastercard
  • ecoPayz
  • Skrill
  • Neteller
  • Pre-Paid Cards
  • Bitcoin
  • Bank Wire Transfer

Upon trying your luck and emerging victorious, you will wish to withdraw your winnings and enjoy it. There are multiple ways you can do this, and each withdrawal method may vary in the processing time.

Withdrawal Method  Waiting Period
E-wallets  48 Hours
Cryptocurrencies  48 Hours
Card Payments  3 to 7 Days
Bank Transfers  4 to 10 Days

Bank Transfers have a processing fee. You can contact Mandarin Palace Casino’s customer support team for more details. 

Is Mandarin Palace Casino Trustworthy?


Genesys Technology, the holdings company that owns Mandarin Palace Casino, is licensed and regulated by the e-commerce department of Curacao. This assures you that the casino is legitimate and legally recognized. 


Players at Mandarin Palace can expect the highest security and safety. It includes transactional integrity safeguards, advanced security technology, and a strict privacy policy. 

An example of the cutting-edge security technology used by the casino is Secured Socket Layering or SSL-128. This is among the best technology for online security available today.

Customer Support

The customer support team at Mandarin Palace Casino is well trained and highly professional. They can see you through any obstacles or simply resolve your queries in a timely and friendly manner. 

They are available 24/7, and you can contact them via the following means:

  • Live Chat
  • Telephone – 888 595 5835
  • Email –

Payment Channels

All of the payment channels at Mandarin Palace are incredibly efficient, fast, and most importantly, secure. The casino offers only the most secure payment channels is a clear indication that it is trustworthy.

Responsible Gaming

Mandarin Palace Casino takes great care to prevent underage individuals from signing up and gambling on its platform. Another issue that it is committed to dealing with gambling addiction. 

You will find an entire page on the casino’s website that informs you of the hazards of the same and how to prevent yourself from falling into the trap. Mandarin Palace also works in close collaboration with support groups such as Gamcare to come to the aid of those at risk of gambling addiction. 

Mandarin Palace Casino Summary

The game library at Mandarin Palace features scores of the best casino games available online. The games lobby is organized into various categories: table games, online slots, video poker games, and a live casino. 

You will have an impressive range of games to choose from in the slots section. There are video slots, classic slots, and many more. You can also expect a wide variety of themes, including historical, adventure, and fantasy. 

With the welcome offer, regular promotions, and a fantastic loyalty program, the prizes keep coming at Mandarin Palace Casino. And the best part is all of this is entirely portable thanks to its HTML-5 compatibility, making the casino easily accessible from a wide range of mobile devices. 

Frequently Asked Questions

What are the banking channels available at Mandarin Palace Casino?

Banking Channels at Mandarin Palace Casino include:
Bank Transfers
Credit/Debit Cards

Can I play live dealer games at Mandarin Palace Casino?

Yes. Mandarin Palace Casino has a fantastic live dealer section where you can play games in a natural casino setting and with other live players. Additionally, you will be served by a real-life human dealer. 

What is the fastest way to contact Mandarin Palace’s Customer Support Team?

The quickest way to contact Mandarin Palace Casino’s support team is live chat. Through this medium, you can expect a response from the support staff within seconds. 

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About Sarah Lunness

Sarah is an internet journalist that specialises in bingo, casino and igaming. She is in charge of inkedin's bingo and online casino divisions, she enjoys keeping up with the newest developments in the industry since she sees it as a continual source of inspiration.