Crucial Compliance has teamed up with The Face Recognition Company (FRC) to focus on responsible gaming measures for retail gambling businesses.
FRC has developed a proprietary facial recognition solution that recognises individuals of interest in real time and raises notifications, enhancing its social responsibility.
Cutting-edge of face recognition technology
According to Paul Foster of Crucial Compliance: “The Face Recognition Company is at the cutting-edge of face recognition technology and we are delighted to integrate their solution into our compliance and BI platforms, allowing operators to take integrated player protection to the next level.
“Online operators have a data rich environment and retail often has a disconnect to those incremental controls like our Advanced Markers of Harm and RG tools. This solution means that people who wish to curtail their gaming can do so, regardless of the environment.”
Multi-view cameras will capture individual faces that will be submitted to facial recognition analysis, which will work even when facemasks are worn and in low-light settings such as those prevalent in casinos and retail establishments.
Face data is transformed to a digital signature and compared against that operator’s watchlist face signatures. If a match is found, an alert is delivered to the operator’s retail manager via a mobile app right away. The gaming sector has a variety of use-cases, ranging from self-exclusion notifications to transaction limit notifications and maybe late-night play alerts.
Responsible gambling a key focus
The Face Recognition Company’s CEO, Tim Noest, added: “We are delighted to have partnered with Crucial Compliance – responsible gambling rightly remains a key focus for the entire industry and our solution allows retail operators to add another layer of protection around players that have self-excluded.
“Our ultra-accurate face recognition solution is an ideal fit for the gambling sector, and can also help operators identify any other individuals they wish to be made aware about, when entering a betting shop or casino. We provide an end-to-end solution to companies operating in this sector, which can be integrated across their entire retail estate.”