Captain Up And BtoBet Collaborate For Customer Loyalty

Captain Up, a cloud-based gamification company, has collaborated with BtoBet, a platform provider, to help clients improve player experience and customer loyalty.

The new partners plan to create pre-planned and tailored promotions based on consumer behaviour, with incentives and benefits aligned with various categories, platforms, and brands, among other things.

BtoPart, which is owned by Aspire Global, will use gamification, behavioural science, and social tools to increase consumer activity and loyalty.

Heightening player experience

BtoBet’s Chief Marketing Officer, Sabrina Soldà, said: “Today’s betting and gambling environment are increasingly focused on heightening the player experience. 

“Gamification is an essential cog in the wheel of what I deem to be a complex philosophy in product design and user engagement. I am confident that Captain Up’s product portfolio will help our partners build a competitive edge in terms of player loyalty and engagement.”

To ‘enrich the journey’ for operator customers, Captain Up will create competitions, jackpots, leaderboards, personal, personal promotions, smart bosques, and progressive incentives as part of the partnership.

Innovation and creativity

Uri Admon, Chief Executive Officer, Captain Up said: “Regulatory developments highlight the need for innovation and creativity, circumventing the difficult use of bonuses.

“We are empowering brands with personal gamified marketing tools, adhering to the dynamic regulatory guidelines. Not only are gamification tools essential from a player retention and engagement perspective, but they are also morphing the industry into a more social environment. 

“It is slowly but surely breaking the dogma that the iGaming industry is not a socially engaging environment.”

Captain Up is BtoBet’s second collaboration in less than a month, following the signing of a virtual sports agreement with Interactive Gaming in late March.

BtoBet will be able to take advantage of Interactive’s vast suite of paid-to-play virtual sports games, with an emphasis on Latin America, Europe, and Africa, as a result of the partnership.

Following that, the company announced that it had gained a foothold in the British betting and gaming market by obtaining full certification to operate in the country.